Each item is crafted using high-quality ingredients including soy wax, beeswax, botanical oils, and candle-safe dyes and scents. While these materials are thoughtfully chosen, sensitivities can vary. Please review the ingredient list on each product page before purchasing. If irritation occurs, discontinue use.

Each piece is individually sculpted by hand—no two are exactly alike. While Pandan Dreams does its best to stay true to the product images, subtle variations in color, shape, or fragrance are part of the process.

With our flammable sculptures, these natural differences are intentional and allow each one to morph in its own unique way when lit.

For flammable sculptures, please keep these safety tips in mind:

✦ Never leave a burning flame unattended.
✦ Burn on a heat proof surface, (like ceramic or glass), away from drafts, pets, and children.
✦ Trim the wick to 1/4" before each burn for a steady flame.
✦ Remove any decorative elements (such as crystals or embellishments) before lighting.

Each item is meticulously handmade in the Pandan Dreams studio in Singapore. As wait times might vary between products, kindly refer to each product listing for clarity.

You will receive:
✦ A confirmation email once your order is placed.
✦ A follow-up email with tracking details when your order has been dispatched.

For more details, please refer to Delivery & Returns.

Estimated shipping times after dispatch:

✦ Local (Singapore & Malaysia)

☆ Standard: 2–3 business days

✦ International

☆ Asia Pacific: 3–5 business days

☆ US, UK, Canada, Australia: 4–6 business days

☆ Europe and other regions: 5–7 business days

Please note that international delivery times may vary due to customs processing or local postal service delays.

For more details, please refer to Delivery & Returns. 

Pandan Dreams offers free expedited international shipping to most destinations worldwide. If you’re based in a more remote area, shipping times or availability may vary—feel free to drop us a message before placing your order, and we’ll be happy to check for you.

Depending on your country's import policies, international orders might be subject to customs duties or local taxes, which will need to be covered by you. Packages may also be opened and inspected by customs. Pandan Dreams is not liable for these additional charges.

For more details, please refer to Delivery & Returns. 

Due to the made-to-order nature of each product, returns and exchanges are not accepted. However, if your order arrives damaged, please email hello@pandandreams.studio within 7 days from receiving your parcel. Be sure to include clear photos of both the item and the packaging, and we’ll take care of the next steps.

For more details, please refer to Delivery & Returns. 

Yes. Any details you share—like your name, address, or payment info—are kept secure and used only to process your order or support your experience. We don’t sell your data, and only share it with trusted partners like Shopify and payment providers when needed.

For more details, you can read our full Privacy Policy.

Subscribers to the Pandan Dreams mailing list will be the first to know about exclusive news, product drops and updates from Sheryll. You’re welcome to unsubscribe at any time.

Drop us a message HERE or anytime at hello@pandandreams.studio.
Your support means the world, and every order helps bring this dream to life.