Last updated: May 26, 2025

This Privacy Policy describes how I collect, use, and protect your personal information when you visit my website, make a purchase, or get in touch with me.

By using this site, you agree to the terms below. If you do not agree, please do not use the website.

1. Updates to This Policy

I may update this Privacy Policy from time to time to reflect changes in how I work or to meet new legal requirements. When I do, I will update the date above.

2. What Information I Collect

I collect personal information in a few different ways.

a. Information you share with me
This includes:

- Your name, email address, phone number, and shipping or billing address

- Order and payment details. I do not store your credit card information. This is handled securely by my payment providers

- Any messages or enquiries you send me

b. Information collected automatically

Like most websites, I use cookies and similar tools to understand how you use my site. This may include:

- Your IP address

- Browser and device information

- Pages viewed and time spent on the site

You can learn more about how Shopify uses cookies on their website.

c. Information from third parties
I may receive information from:

- Shopify, which powers my store

- Payment providers, to process your order

- Marketing platforms, only if you have chosen to hear from me

3. How I Use Your Information

I use your information to:

- Process and ship your order

- Communicate with you about your purchase or any enquiries

- Improve your experience on my website

- Send occasional updates if you have subscribed

- Protect the store from fraud or misuse

I do not sell or rent your personal data.

4. Sharing Your Information

I may share your information with:

- Trusted service providers such as Shopify, payment processors, and shipping partners

- Analytics or marketing tools that help me understand my audience

- Legal authorities if required by law

I do not share sensitive personal information without your consent.

5. Your Rights

Depending on where you are located, you may have the right to:

- Access the personal data I hold about you

- Request corrections or deletion

- Withdraw consent from marketing communications

- Request a copy of your data

You can contact me at hello@pandandreams.studio to make any request.

6. Cookies

Most browsers accept cookies automatically, but you can change your settings if you prefer. Disabling cookies may affect how parts of the site function.

7. Children’s Privacy

My website is not intended for children under 16, and I do not knowingly collect their personal information. If you believe this has happened, please contact me and I will remove it.

8. Data Retention and Security

I take care to protect your information, though no system is completely secure. I only keep your data for as long as needed to fulfil your order or meet legal requirements.

9. International Visitors

If you are visiting from outside Singapore, your data may be processed in other countries. I take steps to ensure it remains protected.

10. Contact

If you have any questions, you can always reach me at hello@pandandreams.studio