Shipping policy

✦ Shipping Policy

Pandan Dreams offers complimentary Standard International Shipping to most locations. For more remote regions, shipping availability may vary. If you’re unsure whether your location is covered, feel free to get in touch before placing your order.
✦ Estimated Delivery Times
Depending on your destination, orders are delivered within the following timeframes:
  • Singapore: 2 – 5 business days
  • Asia Pacific: 5 – 14 business days
  • North America: 10 – 21 business days
  • Europe: 7 – 19 business days
  • Rest of World: 12 – 30 business days
Please note that these are estimated shipping windows. Delivery times may vary depending on local postal service delays and customs processing.
✦ International Customs & Duties
International orders may be subject to import duties or taxes upon arrival. Unfortunately, Pandan Dreams cannot predict or cover these fees, as they are determined by your local customs authority.
If duties or taxes apply, the customer will be responsible for payment. We recommend checking with your local customs office before placing an order if you’re unsure.
If a shipment is refused and returned due to unpaid customs or import fees, the customer will be liable for all original shipping fees, return costs, and any import charges incurred.